Website Terms of Use
Last updated: 1 October 2026
1. Using the website
By using positionpro.uk (the “Website”) you accept these terms; if you do not accept them, please do not use it. We may change these terms, and the date at the top shows the latest version. For a change that materially reduces your rights, we will give reasonable notice on the Website first; if you keep using the Website after that, you accept the change.
2. Who runs the website
The Website is run by Lunaire Labs Limited, a company registered in England and Wales (company no. 17137604), registered office 818 Whitchurch Lane, Whitchurch, Bristol, England, BS14 0JP (Companies House). We are not VAT-registered. Contact details are in Section 11.
3. What the website is
The Website describes PositionPro, publishes its user guide and publishes our legal documents. It has no accounts, forms, payments or interactive features — PositionPro is sold through the Microsoft Store. We may change, suspend or close the Website at any time, without notice or liability.
4. Acceptable use
You may browse the Website freely. You must not:
- use it for anything unlawful;
- try to gain unauthorised access to it, its server or any connected system;
- introduce viruses or other harmful material, or try to interfere with how it works;
- use bots, scrapers or crawlers in a way that puts unreasonable load on it (normal search-engine indexing is permitted); or
- copy, republish or adapt its content without our written permission.
5. Intellectual property
Everything on the Website — text, graphics, logos, icons, images, screenshots, layout and code — belongs to us or our licensors and is protected by copyright, trade mark and other intellectual property laws. The PositionPro name, logo and branding are our trade marks, and nothing on the Website gives you any right to use them without our written permission.
6. Information on the website
We aim to keep the Website, including the user guide, accurate and up to date, but we do not promise that it is complete, accurate or current, and relying on it is at your own risk. Prices are shown by Microsoft in the Microsoft Store; please refer to the Store listing, not this Website, for current prices. What your purchase includes — including updates, and the fact that continued maintenance is not guaranteed — is set out in the EULA, Section 6. Refunds are decided by Microsoft, not by us, and are not guaranteed: the Microsoft Store Terms of Sale treat purchases of apps as final and non-refundable unless the law or a particular offer provides otherwise, so Microsoft may decline the refund request. For this reason, we strongly suggest that you use the fully functional 7-day free trial before purchase to ensure that PositionPro meets your needs. Your statutory rights are unaffected.
7. Links to other websites
The Website links to other websites, such as the Microsoft Store and the Information Commissioner’s Office, and some pages show Microsoft’s official Store badge, which links to the Microsoft Store (see our Privacy Policy, Section 5). We provide these for convenience only, do not endorse those websites, and are not responsible for their content or practices.
8. No warranties, and limits on our liability
The Website is provided free of charge, “as is” and “as available”. To the fullest extent the law allows, we give no warranties about it, including that it will always be available, free of errors or viruses, or complete and current.
If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but not for loss or damage that is not foreseeable. We are not liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
If you use the Website for business purposes, we are not liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising from your use of, or inability to use, the Website, or from your use of or reliance on its content, including any indirect or consequential loss.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to exclude or limit, including your rights under the Consumer Rights Act 2015.
9. Privacy
The Website keeps no access logs, and our own pages set no cookies and run no analytics. Our Privacy Policy explains this, and how PositionPro handles your data, in full.
10. Law, complaints and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory rules that let you, as a consumer, bring proceedings where you live.
If you have a complaint, please email us first at and we will aim to resolve it. You can also get consumer advice from Citizens Advice (citizensadvice.org.uk), or contact the Information Commissioner’s Office (ico.org.uk) about privacy.
Alternative dispute resolution. We are not a member of any alternative dispute resolution (ADR) scheme. When we give you our response to a complaint, we will also tell you about any ADR scheme or other arrangement available to you if you are not satisfied with it, as section 308 of the Digital Markets, Competition and Consumers Act 2024 requires. You may also bring court proceedings, or use Microsoft’s own dispute and refund processes.